icon turntable

FAQ

HAVE QUESTIONS ABOUT THE GREGORIAN HOTEL?
If I booked on a third-party website and require a change to my reservation?

If you require any changes to your booking, such as modifications to dates or room type, we kindly ask that you contact the third party directly. They will be able to assist you with any adjustments to your reservation.

What is included in the Destination fee?

To ensure you have access to the best amenities and services during your time with us, guests are required to pay a daily destination fee of $35++. Our destination fee covers a variety of amenities and services designed to elevate your experience, including:

  • High-speed Wi-Fi access throughout the property, so you can stay connected during your stay
  • Access to our state-of-the-art fitness center, equipped with the latest equipment, including a Peloton bike
  • Two bottles of water that are refreshed daily 
  • Ability to pair your phone to the TV for seamless entertainment access 
  • One free movie to rent per stay
  • Climate control ability
What is your cancellation policy?

Our standard cancellation policy is 48 hours. However, cancellation and deposit policies vary by reservation type.

Cancellations received within 24 hours of arrival are charged one night plus tax.

Is there a fitness center?

Yes.

Is there a restaurant?

Unfortunately, our on-site dining facility is closed at the moment. However, we're conveniently situated amidst a plethora of dining options within walking distance or a short drive away. Our front desk team would be delighted to provide recommendations.

What time is check-in/check-out?

Check-in time is 3pm and check-out time is 12pm. Late check-out can be arranged for an extra charge (subject to availability)

What is the minimum age to book a reservation?

You must be 21 years or older to be able to check in to the hotel. Guests under the age of 21 are only allowed to check-in with a parent or official guardian. A valid picture ID and method of payment are required. 

Are pets allowed? If so, what are the pet policies and fees?

Service pets are free of charge. Pets weighing over 50 lbs. are not allowed on the property. The pet owner must be aware of the $100 non-refundable fee ($114.75 with taxes) per pet for allowing the pet onto the property, as well as other fees that may apply in the event of damage (maximum two pets per room).

How can I make a group reservation?

If you would like to book eight or more rooms, please contact our sales team at
sales@gregorianhotel.com for assistance.